Adam Hepp

Product Manager · Alexandria, VA

Hi, I'm Adam.

I'm a product-minded problem solver with 10 years of experience improving systems, workflows, and launching products. What I've always enjoyed most throughout that work is understanding the "why" behind problems, because that's where better solutions start. There's just something especially satisfying about building products that make people's lives easier and removes friction for users.

A turning point came during my MBA, when I read The Lean Startup and started applying the build-measure-learn approach in my own work. I enjoyed it so much I realized I was already thinking like a product manager, I just didn't have the name for it yet.

Since then, I've earned my Product Owner and Product Manager certifications, always looking for ways to keep learning by doing.

Eventually, though, I wanted more than theory and certificates. I wanted real reps building an actual product from the ground up, so instead of waiting for a company to hand me that experience, I went out and built 716tailgatemap.com myself, a consumer web app I scoped, built, and launched solo, from a blank page to a live product with real users. It's grown from 6 lots at launch to 40 today, entirely through fan and lot owner submissions.

These days, I keep finding more reps wherever I can, including co-running Products & Pints, a product community I help lead remotely. Through all of it, I've come to believe strong products start with strong human connection: understanding users and stakeholders deeply enough to solve the right problem. Dive into my case studies below to see how I think and build.

He was done waiting for a company to give him experience and was going to go make his own.
— CLT Startup House

Founding Member

CLT Startup House

Charlotte's community for founders and builders — where I've been working on side projects, sharing what I'm building, and learning from people who get it.

Read the full feature

My Work

ProductCamp Charlotte

When I took over as co-organizer of Charlotte's 600+ member product community, I treated it exactly like a product with a lapsed roadmap: I built internal tooling (a CRM to track membership and engagement), ran discovery with the user base (member surveys and interviews), and shipped a new feature based on what I heard — a member-driven "Show & Tell" segment for peer feedback and tool-sharing.

From there, it became an experimentation loop: test an engagement change, measure it, keep what works.

44%

Retention Lift

70%

Drop in No-Shows

8→15

Avg. Turnout

Two experiments drove the results: personalized outreach at signup lifted new-member activation (attendance at their first meetup) by 30%, and night-before logistics reminders for first-timers cut no-shows by 70% — together compounding into a 44% lift in repeat attendance.

Background

I've Learned From

  • Product School Product Manager Certification
  • Scrum.org Professional Scrum Product Owner I (PSPO I)
  • Scrum Alliance Certified Scrum Product Owner (CSPO)
  • Virginia Tech Master of Business Administration (MBA)
  • University of South Carolina Bachelor's in Finance & Supply Chain